Case Study

MDM Customer Domain - Multinational Hi-Tech Company

Initiative

Enhance Customer experience by improving service quality, via MDM program.

Implement unified data governance by cleansing, standardizing and de-duplicating data, integrated from 20 source systems.

Approach

Evaluate existing enterprise hub and define MDM roadmap for 1 billion records.

Design a robust solution with probabilistic matching and MDM AE Server.

Build ETL solutions for both Initial & Delta loads.

Mastech Infotrellis Role

Incorporated best practices in implementing the MDM program.

Delivered trust worthy data to make informed decisions.

Ensured achievement of client's program goals with null disruption to day-day operations .

Technology

IBM MDM Advanced Edition & IBM Initiate.

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Business Value

Robust Data Governance Program

  • - Increased Customer Experience
  • - Enriched Data Quality through matching and de-duplication
  • - Set for Service Oriented Architecture
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